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Company Policies

Lancashire Tutoring's key policies are outlined below to ensure transparency and clarity for all students and families. For full policy details, please visit the respective dedicated pages linked in each section.

Privacy Policy

Learn how we collect, store and use personal data in line with our commitment to student privacy and GDPR compliance.

Safeguarding

Essential guidelines on how we keep students safe during online sessions and home visits for a secure learning environment.

Terms and Conditions

Our full tuition agreement and service terms, outlining the professional relationship between tutors, students and families.

Cancellation & Refund Policy

Clear rules for cancelling and rescheduling tuition sessions, as well as our standard procedures for refunds.

Privacy Policy

Lancashire Tutoring collects and stores only the personal information needed to provide tuition, such as contact details and relevant information about a child’s learning needs. We use this information for communication, scheduling and delivering personalised tuition, and we handle all data securely in line with UK GDPR. For the full Privacy Policy, please see our dedicated Privacy Policy page.

Terms and Conditions

For full details of our tuition agreement and service terms, please see our dedicated Terms and Conditions page.

Cancellation & Refund Policy

Sessions can be cancelled or rescheduled with at least 24 hours’ notice. Sessions cancelled with less than 24 hours’ notice, or missed without notice, are charged in full. If Lancashire Tutoring needs to cancel a session, it will be rescheduled or refunded. For full details, please see the Terms and Conditions page.

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